Privacy Policy

Last updated: 29 May 2026

Tend ("Tend", "the app", "we") is a private care-documentation app for parents and caregivers, developed by Creative Factory. We designed Tend so that your family's information stays with you. This policy explains, in plain language, what the app does and does not do with your data.

The short version: Tend has no account, no ads, and no tracking. Everything you record — notes, observations, incidents, body marks, photos, and reports — stays on your device. Nothing is uploaded to our servers, because we don't operate servers that receive your records. Nothing is shared with anyone unless you choose to export or share it yourself.

1. Information stored on your device

When you use Tend, the information you enter is stored locally on your device only, including:

We do not collect, receive, transmit, or have access to any of this information.

2. No account and no tracking

3. Photos

If you attach a photo, Tend asks the operating system for access to your photo library only when you choose to add one. The photo is copied into the app's private storage on your device and is not uploaded anywhere. You can remove a photo at any time.

4. Subscriptions and purchases

Tend offers an optional premium subscription. Purchases are processed entirely by Apple through the App Store and Apple's in-app purchase system. We never see or store your payment details. Apple's handling of purchase data is governed by Apple's Privacy Policy. To validate subscription status, the app communicates with Apple and our subscription provider (RevenueCat) using a non-personal, app-generated identifier; this does not include your care records.

5. Exporting and sharing

You are always in control of your data. When you create a report or export, the file is generated on your device. If you then choose to share it (for example by email, printing, or saving to Files), that action — and where the file goes — is entirely your decision. Once you share a file outside Tend, this policy no longer governs it.

6. Children's information

Tend is intended for use by a parent or caregiver to keep their own records. It is not directed at children and does not knowingly collect information from children. Because the information you record about a child can be sensitive, we keep it on your device and out of our reach by design.

7. Deleting your data

You can delete individual records or use "Delete all data" in Settings to permanently remove everything from your device. Deleting the app also removes its local data.

8. Data security

Your records are stored within the app's private container on your device and benefit from the operating system's protections. You can also enable device authentication (Face ID / Touch ID) within Tend for an extra layer of protection.

9. Changes to this policy

If we update this policy, we will revise the "Last updated" date above. Material changes will be reflected here before they take effect.

10. Contact

Questions about privacy? Email us at hi@creativefactory.tr.

Tend is for personal care documentation only. It does not provide medical, legal, diagnostic, emergency, or child-protection advice.